This Privacy Policy governs our website at, sub-domains, and any associated web-based applications (collectively, the “Site”) as owned and operated by TheraSmart. For the purpose of this Privacy Policy, “TheraSmart”, “we”, “our” or “us” shall refer to THERASMART.

By accessing and using any part of the Site, you shall be deemed to have accepted to be legally bound by the terms of this Privacy Policy without limitation or qualification. If you do not agree to the terms of this Privacy Policy, please do not access or use the Site. Any continued access or use of the Site (whether this time or in future) will imply that you have accepted the terms of this Privacy Policy.

Your privacy is very important to us and we are committed to maintaining your trust. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal information.

If you are a practitioner who is registered with us or has subscribed to our services, or a client of the practitioners who is registered with us, we have additional privacy policy terms specific to your usage. You can find the relevant terms and conditions specific to your usage in the Terms of Services for Practitioners, and the General Terms and Conditions which are applicable to the Clients of Practitioners. Please read these carefully before you use our services.

  1. Collection, Use and Disclosure of Personal Information 

    If you are only browsing this Site, we do not capture data that allows us to identify you individually. This Site automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page(s) requested. This information may be used to improve the overall user experience.

    By providing your personal information to us, whether or not through the Site, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy

    We may collect, use and/or disclose your personal information for the following purposes:

    1. setting up your registered user account and profile on the Site;
    2. to provide and improve our services, including informing you of any change or updates in our services;
    3. for targeted online marketing;
    4. for accounting, billing and verification purposes;
    5. to contact you regarding any complaints, feedback, queries, requests, claims or disputes;
    6. to facilitate investigations into any suspicious or illegal activity on the Site;
    7. for internal administrative and management purposes;
    8. where required by any act, statute, law, or regulation, rules, directives, or by the order of a government authority or a court or tribunal of competent jurisdiction;
    9. such other purposes consented by you for which your personal information is collected;
    10. any other purpose reasonably related to the aforesaid.

    We may disclose your personal information to our partners whom we have engaged to provide our services, to maintain this Site or to protect the security or integrity of this Site and our databases. We will use commercially reasonable efforts to ensure that such partners do not use your personal information for a purpose other than the purposes for which the personal information was originally given.

    You acknowledge and agree that your user name, profile picture and description, qualifications and contact information may be displayed and made available to other users of the Site. As we rely on your personal information to provide our services to you, you agree to ensure that the information provided by you is accurate, complete and up to date.

  2. Confidentiality

    Save where expressly provided herein, we will not to reveal to any person, firm or company any which may come to our knowledge hereunder and shall keep with complete secrecy the personal information provided by you and shall not use or attempt to use any such personal information in any manner without your permission. These restrictions shall cease to apply to information or knowledge which may come into the public domain other than as a result of any act or breach of this Privacy Policy by us.

  3. Changing or Deleting Your Information 

    You may review and change your personal information in your account settings. We will not be responsible for any modification of your personal information specified in your account.

    We will only retain your personal information as long as necessary for the fulfilment of the purposes stated in this Privacy Policy and any applicable terms and conditions.

  4. Security of Your Personal Information 

    Your account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
    You should also take appropriate keep your information, software and equipment secure. This includes clearing your Internet browser cookies and cache before and after using any services on the Site.

    Where appropriate, we will take reasonable security safeguards to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Unfortunately the sending of information via the internet is not completely secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, and you send such information at your own risk. We do not accept liability for the security, authenticity, integrity or confidentiality of any transaction and other communications made through the Site.

    Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that the Site is free of viruses or other unauthorised software.

  5. Third Party Websites 

    The Site may contain hyperlinks to and from other Internet websites, which may have different privacy practices. Please read the privacy policies of the other websites you visit.

  6. Applicable Law 

    This Privacy Policy is governed by, and construed in accordance with, the laws of the Republic of Singapore.

  7. Modification 

    The terms of this Privacy Policy may be revised, changed and updated from time to time, without notice to you. All changes will be posted on this page, and your continued access or use of the Site after such changes have been posted will constitute your agreement to the modified Privacy Policy and all of the changes. We therefore encourage you to read this Privacy Policy each time you visit this Site

  8. Contacts 

    If you have any comments, concerns or questions about this Privacy Policy, our policies and practices, please contact [us / our Data Protection Officer] at [contacts details e.g. email address, address, telephone number].

  9. General Terms of use 

    By accessing or using the Site, you are deemed to have also accepted our General Terms.

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